Effective date: January 14, 2026
Overview
VYA Technology LLC ("VYA," "we," "our," or "us") provides software products and analytics services. This Privacy Policy applies to our websites, mobile apps, web apps, and related services (collectively, the "Services").
Information we collect
- Account information: Name, email address, password, and profile details you provide.
- Usage data: Pages viewed, features used, session activity, and diagnostic events.
- Device data: Device identifiers, operating system, browser type, and IP address.
- Payment data: If you purchase a subscription, payment details are handled by third-party payment processors. We receive confirmation of payment and subscription status.
- Communications: Information you share when you contact us for support or business inquiries.
How we use information
- Provide, maintain, and improve the Services.
- Personalize your experience and deliver relevant insights.
- Process subscriptions and manage billing.
- Communicate about updates, security, or support requests.
- Protect the integrity and security of our Services.
Sharing and disclosure
We do not sell personal information. We share data only as needed to operate the Services, including:
- Service providers for hosting, analytics, payment processing, and customer support.
- Legal or regulatory requests where required by law.
- Business transfers if we undergo a merger, acquisition, or asset sale.
Data retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, and enforce our agreements. You may request deletion of your account data by contacting us.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No system is 100% secure, so we cannot guarantee absolute security.
Your choices
- Update or correct your account information in the app or by contacting us.
- Opt out of marketing emails by using the unsubscribe link.
- Request access, deletion, or portability where applicable.
Children's privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children.
International users
If you access the Services from outside the United States, your information may be processed in countries where we operate. We take steps to protect data consistent with this Policy.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide notice on our website or in the app.
Contact us
For privacy questions or requests, contact us at privacy@vya-tech.com.